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zoombib04
Participant
August 28, 2020
Answered

Photoshop Elements 15 Gmail password not accepted

  • August 28, 2020
  • 2 replies
  • 431 views

Every time I try and send a photo from Organizer I get check your email password.

I reenter it and still unable to send

This topic has been closed for replies.
Correct answer Akash Sharma

Hi there,

 

Sorry that you cannot send images via Email from Photoshop Elements 15 as the Gmail password you're entering is not validated. 

 

This failure can occur even if the user name and password combination you are providing in Elements Organizer is the same that you use to sign into your Gmail account. You could also receive a warning email message from Google regarding unauthorized access.

 

Turn on the two-step verification and generate an app-specific password. You can then use the app-specific password can then be used to sign in to your Gmail account from within Elements. Details on how to generate app-specific passwords are at https://support.google.com/mail/answer/1173270?hl=en.

 

To understand why this error occurred, see https://support.google.com/accounts/answer/6009563.

 

Source: https://helpx.adobe.com/elements-organizer/kb/email-configuration-elements-organizer.html 

 

Let us know how it goes.

 

Thanks,

Akash

2 replies

Walter_H
Walter_H
Legend
September 1, 2020

Hi Zoombib, Akash is correct! It is a Gmail security feature designed to prevent unauthorized access to your Gmail account. When you set up the two-step verification, Google will generate a list of ten one-time-use passwords for you to use for apps that need to access your Gmail account in order to send via your Gmail account.

 

--Walter in Davie, FL
    Akash Sharma
    Akash SharmaCorrect answer
    Legend
    September 1, 2020

    Hi there,

     

    Sorry that you cannot send images via Email from Photoshop Elements 15 as the Gmail password you're entering is not validated. 

     

    This failure can occur even if the user name and password combination you are providing in Elements Organizer is the same that you use to sign into your Gmail account. You could also receive a warning email message from Google regarding unauthorized access.

     

    Turn on the two-step verification and generate an app-specific password. You can then use the app-specific password can then be used to sign in to your Gmail account from within Elements. Details on how to generate app-specific passwords are at https://support.google.com/mail/answer/1173270?hl=en.

     

    To understand why this error occurred, see https://support.google.com/accounts/answer/6009563.

     

    Source: https://helpx.adobe.com/elements-organizer/kb/email-configuration-elements-organizer.html 

     

    Let us know how it goes.

     

    Thanks,

    Akash

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