Photoshop elements 15 has stopped opening

Question

Simply nothing happens on clicking the Elements icon. Worked fine until today.

Editor opens on opening a PSD file, but Organiser button within the Editor locks up the programme - "loading Organiser workspace"

Error log shows:

Activation of app AdobeSystemsIncorporated.AdobePhotoshopElements15_ynb6jyjzte8ga!AdobePhotoshopElements15 failed with error: This app does not support the contract specified or is not installed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Windows 10 preinstalled on new Lenovo ideapad 305

Any help gratefully received

Anwesha Dev Chaudhary · Accepted Answer

Apologies for the delay in response.Did you try re-installing the application? If not, please do so. Let us know if you are still getting that error.Thanks,Anwesha

Anwesha Dev Chaudhary · Answer

Can you try opening Organizer directly by clicking on Organizer icon on Welcome Screen.

While launching Organizer, keep Shift key pressed. Catalog Manager dialog will pop up > Click on New to create a new catalog and see if it helps.

Thanks,
anwesha

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