Photoshop Elements 15 No Activated Devices, still won't let me use it

Question

I purchased and registered a copy of Photoshop Elements 15. I have entered the serial number from my Adobe account. When I try to use the software it give me the below error.

But when I check my activated devices, I have NONE.

How can I resolve this? Please help.

gurn3

Glenn 8675309 · Answer

Here is the bad news: You can probably forget about ever using your version ever again. Adone can no longer reset activations.

Activated devices only applies to things you subscribe to: Photoshop (PSE's big brother) for example. Your second image shows you do not subcribe to anything. Activated devices have nothing to do with pse.

You need to start the editor on a device you have it installed on and the log out of it.

IF YOU CAN'T DO THAT FOR WHATEVER REASON: Then you are pretty much out of luck, and options, for ever using PSE ever again.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded