Photoshop Elements 15 no longer works with Mac Big Sur?

Forum|Forum|4 years ago
August 7, 2021
4 replies
3018 views

Re Downloaded Photoshop Elements 15 from Adobe site (not Mac Applications) and it says "Install" needs to be updated. The developer of this app needs to update it to work with this version of macOS (Big Sur 11.5.1). Contact the developer for more information.

It was working fine a week ago. So presume even though I have pad for Elements 15 back in 2017 Adobe are forcing me to upgrade to continue using?

Download and install

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Correct answer Greg_S.

Some would say Apple is forcing you to upgrade by not making older programs compatible with their new OS.

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sandy639

Participant

I am using photoshop elements 15 on a system upgraded to Big Sur without problem. (Big Sur requires 64 bit) But when I went to install PS elements 15 on a new computer with Monterey it said the installer needs to be updated. I assume this means the application is 64 bit but the installer in 32 bit. In other words it looks like it can't be resinstalled or moved to a new computer.

Does anyone know of a work around?

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sandy639

Participant

It has been 6 months since my original post. Obviously there is no work around. It is a black mark on Adobe to not update the installer to 64bit when the main program is 64bit. The installer is a relatively small bit of code compared to the main program. If they did this on purpose it rather cruel, your computer breaks and now you can't reload your software. I agree with Jimsliff this is an Adobe problem not an Apple problem. Not a way to win over or keep customers.

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Simsorder

Participant

Is there any new info on an update to Elements 15 installer. My harddrive crashed and need a new one installed. Now I'm running on Monteray and installer will not work as mentioned in this thread. Trying to decided if I continue to wait for an update or find something new.

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Giuggio

Participating Frequently

It seems as somebody is blaming Apple for that, but I would rather blame Adobe for being greedy. Please note that Apple introduced the 64 bits tecnhology with macOS 10.5 Leopard in 2007. It's the software manufactorer to provide support for both versions, especially in this occasion when the software produced is only 5 years old.

MichelBParis

Legend

To @Giuggio

As a matter of fact, it's not 'somebody', but nearly everybody who considers that Apple is to blame because they decided NOT to support old applications. The 'bricks' of code which are used in the operating system for external applications to work are no longer there. That's a fact. The result is that old applications don't work. To get applications to work, you have to create new code, that takes time and money. You are expecting Adobe (and other software companies) to spend this money for free for you?

What does 'support' mean? For an OS manufacturer, support means keeping as much as possible compatibility with older applications when they create new versions. That's difficult as time passes by, but it's their choice. They save a lot of money by not keeping compatibility with old sofware and they get attractive by offering new features incompatible with old apps. They risk losing old users? They weigh the balance: if they have most users willing to always upgrade to the new solutions, they are winning.

I am a Windows users, but I don't really blame Apple for their choice, which makes them so profitable. They have a majority of users following them blindly anyway. You should rather realize that you should blame other Apple users for expecting Adobe and other software companies to compensate for Apple economical decisions.

(Note that with Windows, I can practically run all the 20 versions of PSE since 20 years).

Fair support for a software company means trying to keep solutions working so long as the hardware and software environment is kept. It does not imply offering new features for free.

You say the software is 'only 5 years old'. I say you are dreaming. The software is already 5 years old, which is also much too old for your hardware.

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Giuggio

Participating Frequently

Hello MichaelBParis

Thanks for your prompt reply.

I absolutely don't want to create discussions in any case but I think I have to add only few words in order to avoid misunderstandings.

As mentioned before, Apple has introduced the 64 bits technology in their machines starting from 2007. Adobe has produced a new version of Elements every year. Nevertheless the Elements version 15, which has been packed in 2016 and sold in 2017, only supports 32 bits machines. This means that Adobe had the possibility to support the 64 bits at least during 9 long years - but they have decided not to do it. As the Elements serie is mainly addressed private, home users, like myself, these users don't buy new versions every year - sorry to contraddict you - but only when strictly necessary, for example when the product has absolutely amazing, necessary new features worth of buying again.

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Test Screen Name

Legend

Apple went to some trouble to make sure such old apps cannot run. If you upgrade the system, with it already installed, you sometimes get a few weeks or months before Apple have their way. New Mac, new system, New apps! It's all part of the Joy Of Mac.