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February 28, 2017
Answered

Photoshop elements 15 pop-up prevents me from using the applcation

  • February 28, 2017
  • 2 replies
  • 266 views

I recently bought Photoshop Elements 15 and every time I open a photo in the raw, a notice pops up prompting me to use Lightroom CC. My only option is to click it and when I do, it takes me to the website to make a purchase. I cannot remove this annoying popup and cannot edit my photos once it has appeared and  have to force quit the application just to do other things on my computer. I have attached a screen shot of what is happening.

I purchased this application about 3 months ago and it does not expire for several more years, but, at the moment, I cannot se it.

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Correct answer Anwesha Dev Chaudhary

You need to click on Continue in Photoshop Elements to open the raw files in ACR dialog.

Thanks,

Anwesha

2 replies

Anwesha Dev ChaudharyCorrect answer
Participating Frequently
March 1, 2017

You need to click on Continue in Photoshop Elements to open the raw files in ACR dialog.

Thanks,

Anwesha

Peru Bob
Community Expert
Community Expert
February 28, 2017

Are you clicking on "continue in Photoshop Elements?"