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adriann98341547
adriann98341547
Inspiring
November 20, 2016
Answered

Photoshop Elements 15 start error

  • November 20, 2016
  • 1 reply
  • 1011 views

When i try to start my PSE 15 I get a error message

The message just says that because of a problem the programm cant be started.

Any suggestions?

Best wishes from Germany,

Adrian

    This topic has been closed for replies.
    Correct answer adriann98341547

    dashost is probably required for wireless devices. If it is in System32 it is unlikely to be a problem:

    http://www.howtogeek.com/270665/what-is-device-association-framework-provider-host-and-why-is-it-running-on-my-pc/

    One suggestion is to use the tool adwcleaner

    See the reply dated 3 October at the following Microsoft link:

    http://answers.microsoft.com/en-us/windows/forum/windows_10-files/how-do-i-remove-lavasofttcpservice64dll/aaf6c71d-9882-49e9-8b57-dc3e2bc31fc6?auth=1


    I couldnt find a process called dashost.exe. After searching i found out that i needed to stop the framwork process.

    After doing that a new error message came up when tryinf to delete.... reimage.exe. Thann came a akvtray message. This file is from G Data and i had to uninstall the programm. After that..... i finally managed to delete the lavasoft dll. PSE started off perfectly.

    Thank you very much for your help.

    Regards from Germany,

    Adrian

    1 reply

    Sandeep Singh
    Sandeep Singh
    Participating Frequently
    November 20, 2016

    Hi Adrian,

    Thanks for posting on the Adobe forums.

    Please check the event viewer log using this link.

    If you see Faulting module name: LavasoftTcpService64.dll in the error log.

    Please use this link to resolve your issue.

    Regards,

    Sandeep

    adriann98341547
    adriann98341547Author
    Inspiring
    November 22, 2016

    Hallo Sandeep,

    thank you  for your help. I do have LavasoftTcpService64.dll in the system32 folder. I spent yesterday trying to delete it... without success.

    Your link to resolve this issue is not available.

    I would be gratefull for any more solutions in deleting this file.

    Regards,

    adrian

    99jon
    99jon
    Legend
    November 22, 2016

    You need to remove the Lavasoft program and try launching Elements again. It may be listed as Web Companion.

    • -Go to the Windows Control Panel >> Programs (Uninstall a Program)
    • -Find and select Web Companion.
    • -Click Uninstall.
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