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Participant
April 29, 2017
Question

Photoshop Elements 15: Tags do not write to metadata in their entirety, why would that be?

  • April 29, 2017
  • 5 replies
  • 4749 views

I have been writing tags to metadata and looked at properties of files in File Explorer and some tags write onto the metadata of a file, and some do not.  I have optimized and repaired the catalog, and that did not help, either.

I am not seeing any pattern as to which keywords write to the metadata, and which do not. I might have two people tagged on a photo and one is written to the metadata and the second is not. It could be a person and not the event. It is not particular tags that do not transfer. I have removed the metadata and tried again on a number of files, and am getting the same result.

Any ideas?

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    5 replies

    Participant
    November 24, 2017

    Any resolution here, I've been having the same problem? I also made certain all my files were not Read Only" before running "Save Metadata to File" but that did not make a difference, some tags applied in PSE15 just do not get written to their files.

    Participant
    June 12, 2022

    This is a proplem in every version of windows as far back as I can remember.  Microsoft refuses to acknowledge the problem. If you will edit your Metadata by right clicking on a photos or group of selected photos go to details and type, then save woul will see that data randomly is saved.  The only way to save is to repeatedly open a photo and save the Metadata.  Verify thT it saved.  Larger photos over 100m are more problematic

    Participant
    May 17, 2017

    Did some testing - people tags were being written to the metadata, but none of the events or locations are being saved.

    jamesg36126737
    Participant
    May 17, 2017

    My information is below - I am one different OS, with my catalog and photos stored on a local hard drive and different AV Software. We are on the same version of PSE

    Elements Organizer 15.0.0.0

    Core Version: 15.0 (20160905.m.97630)

    Language Version: 15.0 (20160905.m.97630)

    Current Catalog:

    Catalog Name: My Catalog 10

    Catalog Location: C:\ProgramData\Adobe\Elements Organizer\Catalogs\My Catalog 10\

    Catalog Size: 311.5MB

    Catalog Cache Size: 2.5GB

    System:

    Operating System Name: Windows 10

    Operating System Version: 10.0

    System Architecture: Intel CPU Family:6 Model:14 Stepping:3 with MMX, SSE Integer, SSE FP, SSE2

    Built-in Memory: 23.9GB

    Free Memory: 19.2GB

    Here is a print screen of the example as with the other example, the event tag is not written, the people tag is.

    But here is another file in the same directory where it did write the Event Tag into the metadata

    I have tried deleting "Family Reunion 1980 and recreating", I have tried creating a new tag and adding to all of the files and no matter what I do I cannot get the tags to write consistently.

    jamesg36126737
    Participant
    May 12, 2017

    I did some more testing on this issue this evening. I am looking at a directory of 20 files.  All of these files have been tagged with the same tag - an event type called "Family Reunion".   Each of these pictures have a caption and each of these pictures have notes.  When I look at the director within explorer, I can see that 4 of them have that event tag associated with it. The 4 that have that event tag associated with it also have the caption and notes included in the metadata.  I have tried selecting all 20 files and choosing save metadata to the files and it does nothing.   I tried selecting one file to save the metadata.  No Luck  I went and tried a different set of photos and had the exact same experience.   It would appear to me, that I cannot get this function to work at all

    jamesg36126737
    Participant
    May 11, 2017

    I am having this same issue as well, I have been using PSE for a very long time and it appears that the issue started with version 15. I have added a couple of hundred of pictures into PSE 15, titled, wrote captions and tagged them and when I select them and choose write metadata to files, about a third of them will show the tags in explorer or when I look at the properties of the file.  It seems to be random and I don't see any patterns as to why it saves to some files and not others.

    Community Manager
    May 1, 2017

    Hi MrsMRS
    Thanks for posting on Adobe forums.

    Once you are done with Adding metadata, Please select the files , Go to File & select Save metadata to files. It should save the metadata to files & you should be able to see it under File explorer as well. Please let us know if it works.

    Regards
    Neeraj

    Participant
    May 1, 2017

    I'm sorry I did not make myself clear. I thought I gave enough detail, but obviously did not.

    I have selected the files, and chose Save metadata to files. It is only saving some of the tags, as in might have 4 tags and only saves 2 to the file. Not any particular tags that it is not saving.

    Martha

    MichelBParis
    Legend
    May 12, 2017

    MrsMRS5101  wrote

    Not any particular tags that it is not saving.

    Martha

    Not even 'People' tags? I don't use face recognition at all and I can't believe Elements can ignore normal tags you have assigned to an image file. I understand the issue appears randomly and that it's difficult to show it.

    So, I would rather start with examples of files where you have written a set of tags to file and where you have found some are missing.

    Just to be sure, select the file and write the tag again.

    Then, use the organizer or the editor to show the IPTC fields (ask if you need more details).

    Show a screenshot of your tags from the organizer Information panel and another one of the IPTC panel in organizer or editor.