Skip to main content
filipf10104258
Participant
September 29, 2017
Answered

Photoshop Elements 15 [Unable to install]

  • September 29, 2017
  • 3 replies
  • 728 views

Hello, I have bought Photoshop Elements 15 and I can not install it.

    This topic has been closed for replies.
    Correct answer Peru Bob

    Try the Adobe Cleaner tool:

    Use the Creative Cloud Cleaner Tool to solve installation problems

    3 replies

    filipf10104258
    Participant
    October 3, 2017

    I have

    533GB of available hard-disk space.

    First time I have installed Photoshop Elements and also Premiere Elements with no problem, but creative cloud just stopped working. There was written, that I have to reinstalled creative cloud. So I have reinstalled and also I have installed nick collection from google and Elements and Premiere just stopped working. So I have unistalled Elements and Premiere and I wanted installed it again, but installation finishing and there is just written installation failed.

    When I click on "souhrn chyb" I just see this:

    So I really do not know what shall I do.

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    October 3, 2017
    Peru Bob
    Community Expert
    Community Expert
    September 29, 2017
    John Waller
    Community Expert
    Community Expert
    September 29, 2017

    Which operating system?

    What exactly happens when you try to install it? Any error messages or codes?

    Give as much information as you can when you reply.