Photoshop Elements 15 update.

I had preinstalled on Elements 7 pc.

Downloaded upgrade to 15, Installed and reinstalled repeatedly because every time I restart my pc the program is no longer working.

Uninstalled any Adobe files before reinstalling, same problem.

Created new administration account and reinstalled by administrator, same problem.

I do not know anymore what i could do it.help me.

This topic is closed to new replies. Start a new post to keep the conversation going.

Community Expert

What operating system?

If there is an error message, what is the exact wording?

Translate

Participant

I have Windows 7 updated to 10.

Trying starting Elements 15 a window says that the system can not reach the file, the folder and probably I'm not authorized.

Thanks.

Translate

Community Expert

Hi

I have moved your post from the Photoshop forum to the Photoshop Elements forum where you are more likely to get help specific to your issue.

Dave

Translate

Participant

Thanks, Dave.

Translate

Sign up