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Promos2016
Promos2016
Participant
March 24, 2017
Question

Photoshop Elements 15 won't open

  • March 24, 2017
  • 1 reply
  • 350 views

I installed photoshop elements15.  called adobe to make sure it was a stand alone program, they said yes. When i click on icon it acts like it wants to open but doesn't. There is no error message. Do I need a previous adobe software for this to work?

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1 reply

A
Anwesha Dev Chaudhary
Participating Frequently
March 31, 2017

Which OS are you working on?

Is it a Windows store or MAC Store purchase or a retail one?

Did you try rebooting your machine and then launching Elements?

Thanks,

anwesha

Promos2016
Promos2016Author
Participant
March 31, 2017

I have windows 10. I uninstalled elements. Adobe said to download Photoshop

so I did but it won't open either.

Hilary Leix

On Mar 31, 2017 2:01 AM, "Anwesha Dev Chaudhary" <forums_noreply@adobe.com>

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