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ash21
Participant
December 2, 2019
Question

Photoshop Elements 15 Won't Open PSD File and says it's unreadable

  • December 2, 2019
  • 2 replies
  • 791 views

Photoshop Elements 15 won't open a psd file. I was working on the file earlier today, saved it, closed the program and restarted the computer, and now it's claiming that the file is unreadable. The program can open other psd files just fine. It's just this one file that it refuses to open. Is there any way I can reopen the file or somehow get my work back or is this file just dead now?

 

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2 replies

MichelBParis
MichelBParis
Legend
December 3, 2019

A common reason is that the psd file has 'layer comps'. This was not supported in PSE15 but it's now recognized in the current PSE version. It may be a psd used as a template, for instance.

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
December 2, 2019

Hi there,

Sorry to hear about file not opening in Photoshop Elements 15, could you please let us know where is the file stored? Is it stored on a network or external drive?


Could you please check this thread and see if it helps? https://community.adobe.com/t5/photoshop/restoring-a-corrupted-psd-file/td-p/3922736

 

Regards,
Sahil

 

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