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rorym35103585
Participant
January 2, 2018
Question

Photoshop Elements 18 [why are most menu items greyed out?]

  • January 2, 2018
  • 2 replies
  • 715 views

I am very new to Photoshop Elements (2 days) and I have spent the last day trying to find out how I can contact Adobe to find out why most of my Menu items eg Export and about half of all the menus are greyed out. I do not use social media and wanted to email a photo. Because I use Thunderbird I need to export the photo. That is when I noticed that many of the menu commands are not available. Why doesn't it just download everything and is there something I should have done. I am on Windows 10 and have been using Picasa (no longer supported by Google).

    This topic has been closed for replies.

    2 replies

    MichelBParis
    MichelBParis
    Legend
    January 4, 2018

    Are you in 'Expert' mode ? (Not in Guided or Quick mode).

    To send a screenshot:

    - Use the Print screen key of your keyboard to copy the display on the clipboard.

    - In Elements editor, use the menu File >> New >> from clipboard to get the copy and save it on your desktop

    - In your answer in this forum, use the 7th icon and follow the instructions, the screeshot will be inserted in your answer.

    R
    rorym35103585Author
    Participant
    January 4, 2018

    Have absolutely no idea what mode I am in. I am a complete novice with it.

    MichelBParis
    MichelBParis
    Legend
    January 4, 2018

    rorym35103585  wrote

    Have absolutely no idea what mode I am in. I am a complete novice with it.

    Rory Meyer

    In the middle of the second line from the top in the editor, the line starts with 'Open' and ends with 'Create' and 'share'.

    A
    Adobe Employee
    arshla jindal
    Adobe Employee
    January 4, 2018

    Request you to please post the screenshot of Organizer with menu open where the options are greyed out.

    thanks.

    R
    rorym35103585Author
    Participant
    January 4, 2018

    How do I do that.

    Rory Meyer

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