Hello,Did I miss something? Since I am running OS X Catalina, my PSE2019 is refusing to start?"Adobe Photoshop Elements 2019Your application install seems to be damaged, Please reinstall the application." I tried to solve this problem by:I tried to uninstall/reinstall PSE. I used the adope uninstaller app AdobeCreativeCloudCleanerTool.Uninstalled via /apps/adobe unintstallers.Deleting folders in/Users/<user folder>/Library/Application Support/Adobe//library/app. support/adobe/./creative cloud/...Reinstalling „creative cloud installer" Solution: PSE19 = x86 32Bit. Catalina = x64 64Bit.

sebastianr40198509

Participant

Answered

Photoshop Elements 19 and Catalina -- "Your application install seems to be damaged, Please ..."

Forum|Forum|6 years ago
January 5, 2020
3 replies
3465 views

Hello,

Did I miss something? Since I am running OS X Catalina, my PSE2019 is refusing to start?

"Adobe Photoshop Elements 2019

Your application install seems to be damaged, Please reinstall the application."

I tried to solve this problem by:

I tried to uninstall/reinstall PSE. I used the adope uninstaller app AdobeCreativeCloudCleanerTool.
1. Uninstalled via /apps/adobe unintstallers.
Deleting folders in
/Users/<user folder>/Library/Application Support/Adobe/
/library/app. support/adobe/
./creative cloud/...
Reinstalling „creative cloud installer"

Solution: PSE19 = x86 32Bit. Catalina = x64 64Bit.

This topic has been closed for replies.

Correct answer Phinny

Apple Inc, bloggers, Mac-centric publications, etc began alerting customers to the consequences of upgrading to Catalina well before it was released and you somehow missed it. 32 bit apps will not run on v10.15 and later, period. None of them, Adobe or otherwise. Sebastian, it's always best to carefully read up on OS upgrades before commiting to them. Your options include using things like Gimp, rolling your OS back to 10.14, installing Parallels, or buying Photoshop Elements 2020. Going forward, know that Adobe has no plans to re-engineer or update previous versions to make them compatible with Catalina. .

sebastianr40198509Author

Participant

Hm you are right. Thank you for the info.

L

LeBro1

Participating Frequently

There are only 3 files 32bit in Photoshop Elements:

AAM Updates Notifier, AAM Launcher and Adobe Application Manager.

I have removed Adobe Elements 2019 Organizer, Adobe Installers and Adobe Application Manager from the apps list.

When I start Photoshop Elements 2019, the message "Your application install seems to be damaged, Please reinstall the application" appears, click ok and Photoshop works normally.

janetg64564545

Participating Frequently

Thank you for this detail.

Does this mean that you can't make any use of the Organiser section of Elements 2019?

P

PhinnyCorrect answer

Legend

Apple Inc, bloggers, Mac-centric publications, etc began alerting customers to the consequences of upgrading to Catalina well before it was released and you somehow missed it. 32 bit apps will not run on v10.15 and later, period. None of them, Adobe or otherwise. Sebastian, it's always best to carefully read up on OS upgrades before commiting to them. Your options include using things like Gimp, rolling your OS back to 10.14, installing Parallels, or buying Photoshop Elements 2020. Going forward, know that Adobe has no plans to re-engineer or update previous versions to make them compatible with Catalina. .

J

jred555

Participant

Err, not strictly true. I am using Photoshop Elements 2019 on Catalina and it works fine albeit the highlighted issues by Adobe. It seems you cannot fresh install on Catalina PE 2019 but if you already have it and have upgraded to Catalina then it still works.