Photoshop Elements 19 editor wont open

Forum|Forum|6 years ago
June 3, 2019
1 reply
1130 views

Have been using this program for a few months now, the organiser open fine but now the editor wont open

This topic has been closed for replies.

Peru Bob

Community Expert

How are you opening it?

What, exactly, happens when you try to open it?

Is there an error message? If so, what does it say?

janicej85626617

Participant

I have Photoshop/Premiere Elements 14. I don't use them often, but they have been used and worked in the past. They were registered 2017. When I double click on either icon (Photoshop/Premiere) from my desktop it launches the welcome screen and gives me an option of Photo Editor, Organizer or Video Editor at the bottom. If I click on the icon to launch Photoshop from the welcome screen, it appears to be launching (brings up the Photoshop tile that runs through its start up and the icon has a blue line running below it), but it never actually launches the editor. I NEED this to launch! I have uninstalled and reinstalled the program 3-4 times already. Checked for viruses, updates, etc. I'm on a deadline and not understanding why this program worked before and not now. What am I missing?

Nancy OShea

Community Expert

Which operating system do you have?

And when was the last time your OS sent you an update?

Windows 1903 has some know issues. Rolling back to before the update has helped some people.

Microsoft's New Windows 10 Upgrades: A Serious Warning

Nancy O'Shea— Product User & Community Expert

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