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SeaHareDontCare4
Participant
March 12, 2018
Question

Photoshop Elements 2018 crashing when saving

  • March 12, 2018
  • 1 reply
  • 637 views

I recently switched from Photoshop Elements 2013 to 2018 and am having issues when saving files. I am using Windows 10 and everything is updated. Every time I edit more than one photo, when I try to save them both by closing them, the program crashes. I haven't this at all when using the previous version and it is quite disappointing to upgrade and face new issues.

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    1 reply

    99jon
    99jon
    Legend
    March 12, 2018

    Try deleting the saved prefs.

    Launch the Editor and go to:

    Edit >> Preferences >> General

    Click the button to re-set the preferences on next launch and click OK.

    Quit Elements Editor and re-start.

    S
    SeaHareDontCare4Author
    Participant
    March 12, 2018

    Hmm, unfortunately, that did not fix this issue. The program asks what each file should be saved as, then when it asks for jpeg saving options, it crashes on the second photo (no matter which photos are trying to be saved).

    99jon
    99jon
    Legend
    March 13, 2018

    Does it work OK if you save each photo before quitting the program?

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