Skip to main content
karl heinzf23830338
Participant
December 24, 2017
Question

Photoshop Elements 2018: Fotoeditor not working

  • December 24, 2017
  • 0 replies
  • 251 views

former discussion on Visual C++ Redistributable 2017, changed title!

solution of the former discussion: I uninstalled the currently installed Version of the C++ 2017 package and then installed the package which was included in the folder coming with Adobe Photoshop Elements 2018. Installation worked fine. Then I uninstalled PSE 2018 and installed it again. This time no error message about files that could not be installed, installation finished successfully.

But: When starting the software now, Organizer was again OK, but Fotoeditor crashed again; the Editor window opened but no reaction, then Windows message: Photo Shop Editor no longer running, close the application, then the following error details could be displayed:

Problemsignatur:

  Problemereignisname:              APPCRASH

  Anwendungsname:                   PhotoshopElementsEditor.exe

  Anwendungsversion:                 16.0.0.0

  Anwendungszeitstempel:          59aad650

  Fehlermodulname:                   atio6axx.dll

  Fehlermodulversion:                 6.14.10.12119

  Fehlermodulzeitstempel:           50f5c14a

  Ausnahmecode:                       c0000005

  Ausnahmeoffset:                      00000000000f7891

  Betriebsystemversion:              6.1.7601.2.1.0.256.48

  Gebietsschema-ID:                  1031

  Zusatzinformation 1:                 01a3

  Zusatzinformation 2:                 01a337e987faa0d89cc04f20f6eaa511

  Zusatzinformation 3:                 c1bb

  Zusatzinformation 4:                 c1bb0405bbadccd824ef370b662b35d2

Maybe software specialists from Adobe are reading here, too? Maybe they know a solution?

    This topic has been closed for replies.