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Participant
May 28, 2023 12:33 PM UTC
Question

Photoshop Elements 2018 Icons when saving

When I would save a photo I edited to my desktop on Photoshop Elements 2018 on my Mac Book Pro, it would save it and I could see the specific image as the icon. All of a sudden, it began saving them with the image of a white background with JPEG in blue. I cannot see the actual picture/image anymore which makes it difficult as I am an artist. How can I have it save so I can see the actual painting image?

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7 replies

Jeff Arola
Community Expert
Community Expert
May 28, 2023 3:57 PM UTC

Can you see the preview of files in the Finder?

 

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Participant
Jun 5, 2023 10:19 AM UTC

Yes,I see the preview of files in the Finder but not on my desktop or List where I need them. I am an artist and work with multiple images at a time.

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Glenn 8675309
Legend
Jun 5, 2023 11:05 AM UTC

In windows you won't see the thumbnails unless you choose something larger than small icons.

Windows has thumbs.db- it's gets automatically created, as needed. 

MAC equivalent is DS_Store.

What you describe can be attributed to corrupt DS_Store files.

My "give it a try idea":   find and delete all your DS_Store files.... they will get recreated as needed.

https://support.microsoft.com/en-us/office/remove-ds-store-files-on-macos-d2f8dca0-740a-4f7e-89b9-5b2cbbc50386#:~:text=Deleting%20the%20corrupted%20files%20can,Finder%20window%2C%20and%20window%20backgrounds.



 

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Participant
May 28, 2023 2:02 PM UTC

Hope this gets to you Jeff. I haven't posted here before and it is unfamiliar. I received your email. I am using OS Monterey, Mac Book Pro 2016. Followed your instructions and yes, I did have Show Icon Preview checked! Not sure what to do now.

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Glenn 8675309
Legend
May 28, 2023 2:17 PM UTC

Try this.

Open Activity Monitor.app

Search for a process called "com.apple.quicklook.ThumbnailsAgent"

 

Forced quit that process

Relaunch the Finder (right click Finder, click "Relaunch"


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Participant
May 28, 2023 2:28 PM UTC

Sorry but you lost me. I couldn't access any of these suggestions. Don't know how.

 

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Jeff Arola
Community Expert
Community Expert
May 28, 2023 1:01 PM UTC

What version of macOS are you using?

 

After you click on your desktop, go to View>Show View Options and verify Show Icon Preview is checked.

 

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