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jenniferd78536627
Participant
March 25, 2019
Question

Photoshop elements 2018 keeps freezing on Mac iOS

  • March 25, 2019
  • 2 replies
  • 383 views

I have the latest Mojave 10.14.3 on my MAC and have PS Elements 2018 installed.  I leave PS open on my computer while doing other things and when I come back to it I get the rotating circle and the program just freezes.  I have to force quit every time.  Getting more frequent.  How do I find a solution?

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    2 replies

    J
    jamesr66285149
    Participant
    September 13, 2019

    Hi. Clearing the crash logs worked for me so far. Here is a link to do thathttps://marinersoftware.deskpro.com/kb/articles/how-to-retrieve-crash-logs-in-os-x

    Greg_S.
    Community Expert
    Greg_S.Community Expert
    Community Expert
    March 25, 2019

    Check out the answer in this thread.  Let us know if it fixes your problem.

    J
    jenniferd78536627Author
    Participant
    March 30, 2019

    I used the privacy/security solution and it seemed to have worked a couple of days, then the spinning ball appeared again.  Finally read the full thread you referred me to, haven't tried any other solutions offered as they didn't sound very promising.  Adobe maybe fixed the PE 2019 and Mojave issue? recently but no way am I going to go through this again.  I think Infinity Photo will be my next purchase.  So sad.

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