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Known Participant
July 1, 2025
Question

photoshop elements 2018 REINSTALLATION ISSUES

  • July 1, 2025
  • 2 replies
  • 236 views

My program stopped functioning.  I have uninstalled the program and am now trying to reinstall it but get the message some items could not be installed successfully.  The error code link does not work so I cannot be more specific.

I have tried to reinstall multiple times.  What happens is if I try to open a ".PSD" file the program crashes.  Same if I click on .psd file and try to open it directly.

Worked one day then poof program stopped functioning.  Several theorys from tech but all followed by they cannot help me with that, they are not trained in that.....  

I have even run the Creative Cloud Cleaner tool with no success.  

 

 

2 replies

Greg_S.
Community Expert
Community Expert
July 2, 2025

Can you get a screenshot of the Error summary linked in the message?

Known Participant
July 2, 2025

No summary available 

 

Known Participant
July 16, 2025

Please help ... I have tried everything including:

1. properly uninstall pse

2 correctly clean by select 4

3. update each ms viz c version 

4. repair each ms viz c version

5. restart your computer 

6. install pse

 

somethins is preventing the program from fully loading without an error.

Greg_S.
Community Expert
Community Expert
July 1, 2025

We need a screenshot of the error message you are receiving.  

Known Participant
July 2, 2025