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edh23510810
Participant
November 20, 2017
Question

Photoshop Elements 2018 won't print

  • November 20, 2017
  • 1 reply
  • 679 views

I just installed Photoshop Elements 2018 for mac and I can't get it to print.  The Elements print dialog works fine, and when I click "print" it brings up the mac print dialog just fine, but when I click "print" on that, nothing happens.  I tried multiple images with no luck.  I had to open the image in Elements 8 in order to print it.

I'm using Mac OS High Sierra (10.13.1), and an Epson Artisan 837 printer connected over the network.

Anybody else seeing similar print issues?

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    1 reply

    Adobe Employee
    rupalia98692837
    Adobe Employee
    January 17, 2018

    Hi,

    please let me know , IS PSE 8 working fine on Mac OS 10.13.1 ?

    if yes, please reset the preferences of PSE2018. For this:

    Sorry for the inconvenience caused. Can you please tell me on which Operating System you are working ?

    Can you please try after resetting the preferences. For this :

    1. In Photoshop Elements, press ctrl/cmd+k

    2. Click on 'Reset preferences on next launch' button. See the screen grab attached below.

    3. Click on 'Ok' button.

    4. Relaunch the application.

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