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Berkshire_Den
Participant
June 27, 2019
Answered

Photoshop Elements 2019 Organiser. Some confirmed faces are greyed out

  • June 27, 2019
  • 1 reply
  • 521 views

I have a question regarding Photoshop Elements 2019 Organiser. Why are some of my confirmed faces greyed out?

This topic has been closed for replies.
Correct answer Greg_S.

I believe what you are seeing are faces that were tagged by you in an earlier version of Elements without face recognition, and they were converted to People tags.  So, since the faces have not (yet) been face-recognized, the faces will show up with a generic thumbnail.

I am more curious about the blue glass thumbnails.  I assume these have been confirmed as different People.

"How can I get Elements Organiser 2019 to remake the missing faces?"

You will need to name the faces again in the UnNamed People room.

1 reply

B
Berkshire_DenAuthor
Participant
June 27, 2019

This is what I see . . . Some confirmed faces are greyed-out. Clicking on 'photos' shows the correct photo and the 'tag' is correct.
How can I get Elements Organiser 2019 to remake the missing faces?

Greg_S.
Community Expert
Greg_S.Community ExpertCorrect answer
Community Expert
June 27, 2019

I believe what you are seeing are faces that were tagged by you in an earlier version of Elements without face recognition, and they were converted to People tags.  So, since the faces have not (yet) been face-recognized, the faces will show up with a generic thumbnail.

I am more curious about the blue glass thumbnails.  I assume these have been confirmed as different People.

"How can I get Elements Organiser 2019 to remake the missing faces?"

You will need to name the faces again in the UnNamed People room.

B
Berkshire_DenAuthor
Participant
June 27, 2019

Thank you for your advice. The images in question had been tagged using older software. The thumbnails were confirmed as being the correct People. I followed your advice though and renamed the faces again . . . That fixed my problem.

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