Skip to main content
J
jiri.kudrnac@yahoo.com
Participant
October 27, 2019
Question

photoshop elements 2020

  • October 27, 2019
  • 4 replies
  • 692 views

Hello, 

can Yo help me ... please. I bought Photoshop Elemets 2020 and I am not able to instaal int on my Mac - because of error nr.1 during install pocedure at the beginning. 

Cen You help mre wha to do?

 

System I have is Catalina .....

 

Thanx. jiri

    This topic has been closed for replies.

    4 replies

    J
    jimlat
    Participating Frequently
    November 7, 2019

    Have you gotten a resolution? I had the same issue, and had the 2019 versions installed...after uninstalling 2019, 2020 installed flawlessly...

    Medha_Sharma
    Adobe Employee
    Medha_Sharma
    Adobe Employee
    October 30, 2019

    Hello,

     

    Could you please follow the steps mentioned here and share the log files with us?

     

    Thanks,

    Medha

    J
    jimlat
    Participating Frequently
    November 1, 2019

    I have the same issue on Premier sand Photoshop Elements 2020...lightweight and full installer...

    99jon
    99jon
    Legend
    November 1, 2019

    Have you selected your language & platform version from the pull-down menu? See my blog post for more information.

     

    If you still experience problems try downloading from my Dropbox link for Mac OS - English.

    https://www.dropbox.com/s/s6mm6p0hzl9ij4x/PhotoshopElements_2020_WWEFDJ.dmg

     

    Download for Windows - English

    https://www.dropbox.com/s/ynzkqs872a68wfn/PhotoshopElements_2020_LS30_win64.exe

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    October 27, 2019

    Exactly what does the error say?

    J
    jiri.kudrnac@yahoo.comAuthor
    Participant
    October 28, 2019

    during i stalation at 4% of progress ... always apears unknown error nr 1, restart necessary. I downloaded instaler cca 3,5MB and another instalation file 3GB, but result is the same, after ID login it fails.

    Firewall is on or off - no influence. 
    I have Catalina IOS last ver. 
    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    October 27, 2019

    Hi

    I've moved your post from the Photoshop forum to the Photoshop Elements forum where you are more likely to get help with your issue

     

    Dave

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices