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chrisc64347391
Participant
Oct 26, 2023 4:18 PM UTC
Question

Photoshop Elements 2020

I have Photoshop Elements 2020 for Mac and have just tried to access the programme and being asked for a password and login to continue. I purchased this software originally so therefore I should not be required to sign in when I want to use it. Can anyone explain what is happening? Thank you Chris

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3 replies

Peru Bob
Community Expert
Community Expert
Oct 26, 2023 7:06 PM UTC

It is probably your Mac operating system asking for your operating system password.

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Greg_S.
Community Expert
Community Expert
Oct 26, 2023 6:08 PM UTC

. . . and if you just upgraded to Sonoma, Elements 2020 may have some problems with it.

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Greg_S.
Community Expert
Community Expert
Oct 26, 2023 6:03 PM UTC

If you upgraded your OS, you may need to sign in again.  You can find your password on the Products page of your Adobe.com account.  (Link has been corrected.)

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