Photoshop Elements 2020 CD

13 replies
521 views
Translate

My Lenovo ThinkCenter M720 computer, that I installed Photoshop Elements 2020 on, crashed and I had to reinstall W11, and start from scratch.

I put the Photoshop Elements 2020 CD in the CD drive and was waiting for it to ask me my (I believe that it's a) 20-digit code, but that didn't happen.

Instead, I was presented with an Adobe page that taked about all the wonderfull things Photoshop Elements can do and offered me a 30 free trial.

My question is how do I install Photoshop Elements 2020 from a CD that was a piece of cake to do, just a few years ago.

Thank you

Bob

This topic is closed to new replies. Start a new post to keep the conversation going.

Jeff Arola

Community Expert

After you install Photoshop Elements 2020 and run it for the first time it should ask you to Sign In and for your serial number if your connected to the internet.

Translate

B

BoblinkAuthor

Participant

Thank you Jeff.

This is not the first time I have installed Photoshop Elements 2020.

It was installed on my computer when it crashed so it was not "uninstalled".

I am trying to reinstall it on the same computer and it hasn't asked me for the 24 digit serial number so I am not sure where I am except that I am not where I was before my computer crashed.

Translate

Glenn 8675309

Legend

What you describe is the redemption code. PSE serial numbers always have "1057" as the first 4 numbers.

Translate

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.