Photoshop elements 2020 error code

Forum|Forum|5 years ago
May 1, 2021
3 replies
244 views

I've been using photoshop elements for a year. Installed from a disc registered it. Worked fine on my win 7, yes I know its not supported but not updating to win 10. worked fine and I installed an update and not sure if thats causing issue.

Error box says

There is no disc in the drive. Please insert disc into drive\device\harddisk4\DR10 or DR 4. I uninstalled it and reinstalled and still get code.

I doubt this is due to me running win 7 as the program worked before

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Glenn 8675309

Legend

That's a windows error code...has nothing really to do with PSE.

from a forum post 4.5 years ago:

go into disk management and change the letter of the drive that was having problems.

hatstead

Inspiring

If you think that the issue may be related to a recent update, suggest that you uninstall the update to see if this is causally related. Write down the KB number should you opt to reinstall the update at some point in time.

Greg_S.

Community Expert

Try uninstalling the program again and use this link to download and install the latest version of Elements 2020.

While I understand your reluctance to upgrade from Win 7 to Win 10, it really is time to move on. You can still upgrade for free. See this article.

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