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Participant
Dec 26, 2024 9:55 PM UTC
Answered

Photoshop Elements 2020 installation

I recently acquired a unopened version of Photoshop Elements 2020.  When I put the disk into my cd drive, it always pops up an error window stating that I have to update my browser.  

Quote:  "To use Adobe services, please update your Adobe applications, operating system, and browser to the latest versions."

I am running Windows 10, 64bit, version 22H2.  And Microsoft Edge and/or Chrome which are currently up to date. 

Anybody have any suggestions?

thank you.

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Glenn 8675309
Glenn 8675309Correct answer
Legend
Dec 26, 2024 10:30 PM UTC

Unplug your network cable, turn off your wifi, run the installer- turn everything back on.

3 replies

Glenn 8675309
Glenn 8675309Correct answer
Legend
Dec 26, 2024 10:30 PM UTC

Unplug your network cable, turn off your wifi, run the installer- turn everything back on.

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Participant
Dec 26, 2024 11:42 PM UTC

Awesome Glenn, can't believe it was that easy.  Called customer service, got my software registered and my serial number. Everything is working great.

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Glenn 8675309
Legend
Dec 27, 2024 12:22 AM UTC

Wish I could take credit for it- it just works-- I know I saw it here in this community a year or two ago- glad it works.

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