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BBart_19
Participant
June 4, 2020
Question

Photoshop Elements 2020 launch issue : Missing msvcp140.dll and vcruntime140.dll after install

  • June 4, 2020
  • 4 replies
  • 6087 views

After installing Elements 2020 on my Windows10 computer the system came with the message of missing MSVCP140.DLL and VCRUNTIME140.DLL. and the app. won't start. 

 

 

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4 replies

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djtiger76
Participant
October 20, 2022

Years later.. This solution still works! FYI

P
peter5C78
Participant
February 11, 2021

thanks for your help, i followed your instructions & everything looks good to go, kind regards P yates

S
Serban15A9
Participant
October 16, 2020

Hi there,

Just go to "add remove programs" find Microsoft Visual C++ and proceed with uninstall. At some stage you will be asked if you want to repair or remove. Chose repair (not remove), complete, and you are good to go, everything should work.

If that fails, completly uninstall C++ and reinstall, but really, repair should do the job.

I hope this helps.

    G
    Geert0D4C
    Participant
    November 1, 2020

    Hi There,

    I had problems installing Elements 2020 due to missing/corrupt MSVCP140.DLL and VCRUNTIME140.DLL files.

    First attempted to manually place both files in the right directories ( system 32 etc). Didn't work.

    The solution suggested by Serban 15A9 is the right one.

    Problem is there are a lot of Microsoft Visual C++ versions installed on a computer, and it could take a long time to uninstall, reinstall all versions.

    I downloaded a all in one package from https://www.techpowerup.com/download/visual-c-redistributable-runtime-package-all-in-one/

    Just follewed the instructions and worked flawless for me.

      S
      Shaun5EC5
      Participant
      December 17, 2020

      Worked for me! Thanks for the link! ✌️

      nikunj.m
      Community Manager
      nikunj.mCommunity Manager
      Community Manager
      June 4, 2020

      Hi there,

       

      We're sorry about the experience with Elements 2020 on your Windows 10 machine. You might be getting the error for MSVCP140.DLL and VCRUNTIME140.DLL due to missing Windows updates. Please ensure you have all the latest Windows updates installed on the computer.

       

      You can also try repairing/re-installing the Visual C++ redistributable packages by going to Programs and Features. You can check the discussion here: https://answers.microsoft.com/en-us/windows/forum/all/microsoft-visual-c-runtime-library-error-in/914251e8-7c8d-4dd3-8079-291579e89cca

       

      Please let us know if it helps!

      Regards,

      Nikunj

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