Photoshop Elements 2020 Photo Editor no longer allowing me to upload .tif files

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My .tif files are scans of 35mm film negatives. Photoshop Elements 2020 used to allow me to drag and drop these images to edit but now I get a message :

Could not complete your request because Photoshop Elements does not recognize this type of file.

As this was working fine until now I deleted Elements and reinstalled. I was even offered a package update which I also installed. This has unfortunately not solved the problem. It does accept JPEG files.

All I could find on line was information regarding RAW files but not .tif

I would be grateful for any suggestions.

Problem or error

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Jeff Arola

Community Expert

What operating system are you using?

From where are you dragging the .tif files?

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Greg_S.

Community Expert

Although I don't think I have seen this with Elements, I have had the experience with other programs where a .tif file will not be recognized, but a .tiff file will be (or vice versa). Changing the file extension will sometimes fix the problem. I don't know if it will for you but it's worth a try.

I'm also going to ping @Jeff Arola who knows more about this subject than I do. Perhaps, he can offer some suggestions.

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B

Bernard ShakeyAuthor

Participant

MORE INFORMATION: I uploaded a JPEG and converted it to a .tif file. I was able to import it back into editor no problem BUT when I tried another .tif file it would not upload. Wierd.

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