Photoshop Elements 2020 Photo Editor no longer allowing me to upload .tif files

Forum|Forum|4 years ago
November 11, 2021
3 replies
163 views

My .tif files are scans of 35mm film negatives. Photoshop Elements 2020 used to allow me to drag and drop these images to edit but now I get a message :

Could not complete your request because Photoshop Elements does not recognize this type of file.

As this was working fine until now I deleted Elements and reinstalled. I was even offered a package update which I also installed. This has unfortunately not solved the problem. It does accept JPEG files.

All I could find on line was information regarding RAW files but not .tif

I would be grateful for any suggestions.

Problem or error

This topic has been closed for replies.

Jeff Arola

Community Expert

What operating system are you using?

From where are you dragging the .tif files?

Greg_S.

Community Expert

Although I don't think I have seen this with Elements, I have had the experience with other programs where a .tif file will not be recognized, but a .tiff file will be (or vice versa). Changing the file extension will sometimes fix the problem. I don't know if it will for you but it's worth a try.

I'm also going to ping @Jeff Arola who knows more about this subject than I do. Perhaps, he can offer some suggestions.

B

Bernard ShakeyAuthor

Participant

MORE INFORMATION: I uploaded a JPEG and converted it to a .tif file. I was able to import it back into editor no problem BUT when I tried another .tif file it would not upload. Wierd.

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