Photoshop Elements 2020: retina screen and scaling problem

Forum|Forum|5 years ago
September 6, 2020
1 reply
312 views

I have just bought Photoshop Elements 2020. I use it on MS Surface Book with retina screen and additionally a big screen. When I draw the Photoshop Window from the retina screen to the big screen, it looks strange (see screenshots). All other programs (Office,..., even Premiere) correct scaling automatically.

What is wrong, what can I do?

Problem or error

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Correct answer Akash Sharma

Hi there,

Sorry that Photoshop Elements 2020 user interface is appearing larger than usual on your Windows computer.

Would you mind checking the steps mentioned in this article https://helpx.adobe.com/photoshop/kb/high-dpi-scaling.html and let us know if that helps?

Also, take a look at the suggestions offered in this discussion https://forums.adobe.com/thread/2596411

Thanks,

Akash

Akash SharmaCorrect answer

Legend

Hi there,

Sorry that Photoshop Elements 2020 user interface is appearing larger than usual on your Windows computer.

Would you mind checking the steps mentioned in this article https://helpx.adobe.com/photoshop/kb/high-dpi-scaling.html and let us know if that helps?

Also, take a look at the suggestions offered in this discussion https://forums.adobe.com/thread/2596411

Thanks,

Akash

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