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Participant
May 12, 2023
Answered

Photoshop Elements 2020 serial number problems

  • May 12, 2023
  • 1 reply
  • 430 views

I purchased a copy of Photoshop Elements 2020 and used it on my previous computer. I have had lots of problems with that comuter and so have bought a new one. I tried to load Elements 2020 onto the new one and it says my serial number (on the product I purchased) is now invalid. Can anyone help please?

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Correct answer hatstead

You can install Adobe applications on more than one computer, activate them (sign in) on two, but use them on only one computer at a time. To activate apps on a third machine, you’ll need to deactivate (sign out) on one of the two current computers first.

If you registered PSE subsequent to purchase, it should be available via your Adobe account. If above fails to remedy the issue, suggest that you contact Adobe via chat .

 

Find your serial number (adobe.com)

1 reply

hatstead
hatsteadCorrect answer
Inspiring
May 12, 2023

You can install Adobe applications on more than one computer, activate them (sign in) on two, but use them on only one computer at a time. To activate apps on a third machine, you’ll need to deactivate (sign out) on one of the two current computers first.

If you registered PSE subsequent to purchase, it should be available via your Adobe account. If above fails to remedy the issue, suggest that you contact Adobe via chat .

 

Find your serial number (adobe.com)