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Question

Photoshop Elements 2021

Forum|Forum|3 years ago
April 6, 2023
10 replies
829 views

Sto cercando di reinstallare Photoshop Elements 2021 in Windows 10 ma l'installazione si blocca e mi da errore 199, per cortesia mi potete dire come risolvere il problema, grazie.

Cordiali saluti.

Enzo Calore

This topic has been closed for replies.

Greg_S.

Community Expert

@Enzo2928705896ao, do you have any other versions of Elements installed?

Did you try Bob's suggestions to use the Creative Cloud Cleaner application to remove all traces of your original installation? Why was it necessary for you to reinstall the program on your computer?

If you contact Adobe support, they can probably take control of your computer remotely and resolve the issue for you.

You can try installing a free trial version of Elements 2023 to see whether that works for you. (But I am confident that Adobe support can fix your installation problem with Elements 2021.)

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Enzo2928705896aoAuthor

Participant

Ho installato Photoshop Elements di prova ma mi ha dato lo stesso problema così ho reinstallato Finestre.

Peru Bob

Community Expert

Did that fix it?

Greg_S.

Community Expert

@Peru Bob, I was replying in response to an email notification of your post before you edited out (your Macro's) subscription information. Sorry for yelling. 😁

Peru Bob

Community Expert

@Greg_S. Yes, that wouldn't happen if we had more macros. I have multiple solutions in one macro and delete the parts that don't apply.

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Enzo2928705896aoAuthor

Participant

Grazie dell'informazione, ho installato Creative Cloud ma il problema
rimane, l'installazione di Photoshop Elements si blocca e mi da errore 199.
Rinuncio a reinstallare il software, mi dispiace ma non posso fare altro.
Ringrazio e saluto cordialmente.
Enzo Calore

Greg_S.

Community Expert

You only need to install the FREE Creative Cloud desktop application. You do NOT need to purchase any subscription plan.

Peru Bob

Community Expert

Another thing to try:

You may need to install the Creative Cloud application before installing Photoshop Elements:
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

I had to install it to be able to install PSE 2018 on Windows 10.

Peru Bob

Community Expert

Use the Cleaner Tool and then reinstall:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

see here for help using it with Photoshop Elements:

https://community.adobe.com/t5/photoshop-elements-discussions/no-uninstaller-listing-for-elements-2020/m-p/10851731#M51353

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Enzo2928705896aoAuthor

Participant

Grazie per le indicazioni ma non ho risolto il problema, se acquistassi
Photoshop Elements 2023 avrei gli stessi problemi di installazione?
Ringrazio e porgo cordiali saluti.
Enzo Calore

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