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Enzo2928705896ao
Participant
April 6, 2023
Question

Photoshop Elements 2021

  • April 6, 2023
  • 5 replies
  • 813 views

Sto cercando di reinstallare Photoshop Elements 2021 in Windows 10 ma l'installazione si blocca e mi da errore 199, per cortesia mi potete dire come risolvere il problema, grazie.

Cordiali saluti.

Enzo Calore

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5 replies

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
April 7, 2023

@Enzo2928705896ao, do you have any other versions of Elements installed? 

 

Did you try Bob's suggestions to use the Creative Cloud Cleaner application to remove all traces of your original installation?  Why was it necessary for you to reinstall the program on your computer?

 

If you contact Adobe support, they can probably take control of your computer remotely and resolve the issue for you.

 

You can try installing a free trial version of Elements 2023 to see whether that works for you.  (But I am confident that Adobe support can fix your installation problem with Elements 2021.)

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Enzo2928705896aoAuthor
Participant
April 14, 2023

Ho installato Photoshop Elements di prova ma mi ha dato lo stesso problema così ho reinstallato Finestre.

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
April 14, 2023

Did that fix it?

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
April 7, 2023

@Peru Bob, I was replying in response to an email notification of your post before you edited out (your Macro's) subscription information.  Sorry for yelling. 😁

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
April 7, 2023

@Greg_S.  Yes, that wouldn't happen if we had more macros.  I have multiple solutions in one macro and delete the parts that don't apply.

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Enzo2928705896aoAuthor
Participant
April 7, 2023
Grazie dell'informazione, ho installato Creative Cloud ma il problema
rimane, l'installazione di Photoshop Elements si blocca e mi da errore 199.
Rinuncio a reinstallare il software, mi dispiace ma non posso fare altro.
Ringrazio e saluto cordialmente.
Enzo Calore
Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
April 7, 2023

You only need to install the FREE  Creative Cloud desktop application. You do NOT need to purchase any subscription plan. 

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    April 7, 2023

    Another thing to try:

    You may need to install the Creative Cloud application before installing Photoshop Elements:
    https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

    I had to install it to be able to install PSE 2018 on Windows 10.

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    April 6, 2023

    Use the Cleaner Tool and then reinstall:

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

    see here for help using it with Photoshop Elements:

    https://community.adobe.com/t5/photoshop-elements-discussions/no-uninstaller-listing-for-elements-2020/m-p/10851731#M51353

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    Enzo2928705896aoAuthor
    Participant
    April 7, 2023
    Grazie per le indicazioni ma non ho risolto il problema, se acquistassi
    Photoshop Elements 2023 avrei gli stessi problemi di installazione?
    Ringrazio e porgo cordiali saluti.
    Enzo Calore
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