Photoshop Elements 2021.2, problem with opening ARW files
Hello
I have an iMac, running Bug Sur, 11.4. I am using Photoshop Elements 2021.2
When I try to open ARW files — raw files from a Sony Alpha 1(A1) camera — I get a dialogue box saying:
“Photoshop Elements cannot open this file.
If you are attempting to open a raw file from a digital camera, make sure you have the latest Camera Raw update installed via Help > Updates…
If the problem persists, visit the following link for more information:
http:/www.adobe.com/go/kb407111"
Here is what I am finding:
1. When I go to Help on the Photoshop Elements menu, there is no update offered.
2. When I click on the link suggested by the dialogue box, I see that the “Minimum Camera Raw plug-in version required” for the “Sony Alpha 1 (ILCE-1)” is 13.2.
3. In the menu bar of the app: Adobe Photoshop Elements 2021 Editor > About Plug-In shows the Camera Raw version as 13.0.0612 — so that’s not up to date.
I downloaded the file “CameraRaw_13_3.dmg” and installed it, as directed. But it does not seem to have “taken”. (I can’t remember where I found it on the Adobe website, if that matters). I also updated the “Camera Raw” section on Creative Cloud, but this hasn’t transferred to my Photoshop Elements app.
I also downloaded Adobe Bridge, and I can see previews of my pics, but when I try to open in raw I get a box saying: “Camera Raw editing is not enabled. Camera Raw editing requires that a qualifying product has been licensed.”
I am stymied. I’ve spent hours trying to sort this.
Can anyone help? Thank you!

