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jimohaya
jimohaya
Participating Frequently
December 27, 2021
Answered

Photoshop Elements 2021 does, or does not, support A7iv RAW (.ARW) files yet?

  • December 27, 2021
  • 1 reply
  • 1961 views

Hi,

I just received a new Sony A7iv, and I did some shooting that created RAW files (.ARW). 

According to this:

Cameras supported by Camera Raw (adobe.com)

 

I think that is saying that the Sony A7iv should be supported now, but when I try to open a RAW file from the Sony A7iv, I get a popup:

The Help => About => Plugins => Camera Raw shows:

I checked the Updates in Elements, but it is grayed out.

This is what Help => About shows:


 

 

Can someone tell me how I can get Elements to handle the RAW files?

Thanks,

Jim

 

 

 

 

This topic has been closed for replies.
Correct answer Walter_H

@jimohaya, The A7 IV requires Adobe Camera Raw v14.1. You've got ACR v13. Follow these instructions to update the Camera Raw in Elements.

https://helpx.adobe.com/photoshop-elements/kb/camera-raw-update-not-available.html

Pay particular attention to steps 7 - 10.

 

1 reply

Walter_H
Walter_HCorrect answer
Legend
December 27, 2021

@jimohaya, The A7 IV requires Adobe Camera Raw v14.1. You've got ACR v13. Follow these instructions to update the Camera Raw in Elements.

https://helpx.adobe.com/photoshop-elements/kb/camera-raw-update-not-available.html

Pay particular attention to steps 7 - 10.

 

--Walter in Davie, FL
    jimohaya
    jimohayaAuthor
    Participating Frequently
    December 27, 2021

    Hi,

    Thanks!  This is what it shows after those steps:

     

    And I was able to import the A7iv ARW!!!

     

    Thanks for that but I have another question:  I could've sworn that a short while ago, I got a popup (maybe when I opened Elements) that notified me that there was an update for the ACR, which I then did do.  Do you know why that update didn't apply to Elements?  Is it because it only changed the ACR for CC (which I don't use)?

     

    Thanks again!

     

    Jim

    jimohaya
    jimohayaAuthor
    Participating Frequently
    December 27, 2021

    Sorry I also have a question that I've wondered about for awhile:  Am I (or will I ever) be able to use Super Resolution in the ACR in Elements?

    Thanks,

    Jim

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