Skip to main content
H
Hjeresen
Participant
January 3, 2021
Question

Photoshop Elements 2021 Locks when I load CR3 file

  • January 3, 2021
  • 2 replies
  • 543 views

Hello.

Suddenly I can not open CR3 files! Photoshop frezzing when i load CR3 files, not JPG files. This has worked until today!

Best regards

Bo

This topic has been closed for replies.

2 replies

Medha_Sharma
Adobe Employee
Medha_Sharma
Adobe Employee
January 6, 2021

Hello,

 

Could you please mention the version of Camera Raw on your system? Also, have you started encountering this issue after some updates were installed on your system?

 

Regards,

Medha

H
HjeresenAuthor
Participant
January 6, 2021

Hello.
I have found that this happens when I use the File / Open menu! When I open from Organizer, it opens the RAW converter and then Photoshop as it should.
Regards Bo

Medha_Sharma
Adobe Employee
Medha_Sharma
Adobe Employee
January 12, 2021

Hello,

Please correct me if I'm wrong but when you open the RAW file using the File > Open menu, it would open with the RAW converter, right? If so, do you experience a delay in getting the RAW converter to show up and Photoshop Elements becomes non-responsive during that time?

Regards,

Medha

MichelBParis
MichelBParis
Legend
January 3, 2021

CR3 files from the SAME camera?

H
HjeresenAuthor
Participant
January 3, 2021

Yes, it changed to day, The latest is that it in fact opens the file, but i takes 4-5 minuts! It use to take 10 seconds!

I will look into it tomorow!

best regards

Bo

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices