Photoshop Elements 2021 ownership transfer

Question

I am a registered owner of Photoshop Elements 2021 (serial number on my Adobe account) and I would like to transfer ownership to someone else. On my computer, I have already logged out of Photoshop Elements and have uninstalled the software. At this link (https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html) is a process to transfer ownership but it does not say how to start a support case to do this. Suggestions? I tired the automated Adobe assistant and it was no help.

Peru Bob · Answer

I tired the automated Adobe assistant and it was no help.

By @TedJM905

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.