Photoshop Elements 2021 Seriennummer gesperrt

Question

Guten Abend liebe Community,ich weiß nicht weiter, vor 2 Jahren habe ich mir für PSE 2021 die Seriennummer gekauft.Nun habe ich meinen PC gewechselt, der andere war defekt (Totalschaden), und bei Eingabe der Seriennummer heißt es die Seriennummer ist gesperrt.Die Seriennummer habe ich damals nicht unter meiner Adobe ID registriert.Kann mir jemand helfen?

Greg_S. · Answer

If you purchased from Adobe, it would be impossible to use the program without activating it and registering the program with your Adobe ID. It is possible that you have too many activations. (Please show us a screenshot of the message you are receiving.) If that is the case, you need to call Adobe Support and tell them that you need them to reset the activations for your license. You can start a chat session by clicking on the blue Contact Us button under the Help & Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html. Hours of operation outside of the United States are limited. See the phone link for details.

Added: If you made your purchase through the Microsoft or Apple Stores, you need to contact Microsoft or Apple Support.

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