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Participant
Feb 20, 2023 8:32 AM UTC
Question

Photoshop elements 2021 stop working

While working with PS 2021, the program stops and I get the message: Photoshop has stopped responding (with a choice of wait or close)

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1 reply

Ranjisha Sengupta
Legend
Feb 23, 2023 9:41 PM UTC

Hi @No%C3%ABl0101 

 

Thanks for reaching out.

Are you using Photoshop Elements or Photoshop Desktop application? Would you mind sharing your workflow? When do you see that error message?

Install the latest version of Photoshop Elements. Steps here: https://helpx.adobe.com/photoshop-elements/kb/install-updates-immediately.html

If the issue remains, try the rest of the troubleshooting from here: https://helpx.adobe.com/photoshop-elements/kb/troubleshoot-system-errors-freezes-photoshop.html

 

Let us know how it goes.

 

Ranjisha

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