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Participant
January 22, 2021
Question

Photoshop Elements 2021 Won't Open

  • January 22, 2021
  • 3 replies
  • 561 views

I have photoshop elements 2021.  When I click on the icon the little blue circle appears, go around for a few seconds then disappears and the program does not open.  Any advice on how to fix this?

I have also tried re-installing the program, that isn't even working.

Thanks

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3 replies

Peru Bob
Community Expert
Community Expert
January 30, 2021

I had problems with one of my other adobe products and a guy came onto my desktop and started it that way for me.

Go to Adobe Customer Service:
https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...

Peru Bob
Community Expert
Community Expert
January 30, 2021

Try System Restore.

Jo ZimnyAuthor
Participant
January 30, 2021

I'm a 70 year old woman...I don't know what a system's restore is.  I had problems with one of my other adobe products and a guy came onto my desktop and started it that way for me. Sorry, I'm not wise in the ways!

Peru Bob
Community Expert
Community Expert
January 22, 2021

What operating system?

Has it worked previously?

Does restarting the computer help?

Jo ZimnyAuthor
Participant
January 30, 2021

I have Windows 10 and yes it worked fine until it didn't. No restarting does nothing, it remains unable to open.