Photoshop Elements 2021 Won't Open

Forum|Forum|5 years ago
January 22, 2021
3 replies
561 views

I have photoshop elements 2021. When I click on the icon the little blue circle appears, go around for a few seconds then disappears and the program does not open. Any advice on how to fix this?

I have also tried re-installing the program, that isn't even working.

Thanks

This topic has been closed for replies.

Peru Bob

Community Expert

I had problems with one of my other adobe products and a guy came onto my desktop and started it that way for me.

Go to Adobe Customer Service:
https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...

Peru Bob

Community Expert

Try System Restore.

J

Jo ZimnyAuthor

Participant

I'm a 70 year old woman...I don't know what a system's restore is. I had problems with one of my other adobe products and a guy came onto my desktop and started it that way for me. Sorry, I'm not wise in the ways!

Peru Bob

Community Expert

What operating system?

Has it worked previously?

Does restarting the computer help?

J

Jo ZimnyAuthor

Participant

I have Windows 10 and yes it worked fine until it didn't. No restarting does nothing, it remains unable to open.

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