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Photoshop Elements 2022 Color Picker Tool doesn’t work

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Greg_S.Correct answer

Community Expert

What OS are you using? What isn't working?

If it has stopped working, then try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

Jeff Arola

Community Expert

For those users in this thread using macOSv Sonoma, installing the macOS Sonoma 14.2.1 update seems to fix the interface graphical issues

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SuzieDWong

Participant

I'm using the latest Mac OS which has caused the problem, the colo0ur picker is not working;

Can't find Preferences and General. Suzied

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roccov65928327

Participating Frequently

Same here. Mine stop working and I paid to get the newest elements and that doesn't work either.

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Greg_S.

Community Expert

@peggys2862979, this may be a problem because of your screen resolution and size. See the discussions here and here.

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peggys2862979

Participant

I just installed Elements 2022, and the color picker tool is available, but the color squares in the toolbox that tells you what the color values isn't there.

The photo shows the toolbox option from Elements 2021 that isn't visible in 2022. Help!

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Greg_S.

Correct answer

Community Expert

What OS are you using? What isn't working?

If it has stopped working, then try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

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default77ei5y9t204cAuthor

Participant

Thank you. This fixed the problem

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