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defaultqay03dm41v2z
Participant
December 13, 2021
Answered

Photoshop Elements 2022 Editor won't load on Intel i5 IMac running Monterey OS

How long does Adobe expect users to put up with this problem, which has been know for months?

 

 

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VipinGupta
VipinGuptaCorrect answer
Adobe Employee
December 20, 2021


Hello,

 

Apple has released an update of macOS 12.1, which fixes the launch issue for both Elements 2021 and 2022.

 

Also there is an update available for Elements 2022, which has this fix in case if you do not want to update your macOS to 12.1.

 

To Update Elements, Request you to please Launch and Close Elements Organizer and leave your system idle, depending on your interent connection speed - the update will be applied automatically and should fix the launch issue for PSE.

In case if the automatic update fails, Please install the update for E2022 manually from Elements Organizer.

Please refer to release notes for more details around E2022.1 Update: https://helpx.adobe.com/photoshop-elements/release-note/update.html

 

Regards,
Vipin

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6 replies

VipinGupta
Adobe Employee
VipinGuptaCorrect answer
Adobe Employee
December 20, 2021


Hello,

 

Apple has released an update of macOS 12.1, which fixes the launch issue for both Elements 2021 and 2022.

 

Also there is an update available for Elements 2022, which has this fix in case if you do not want to update your macOS to 12.1.

 

To Update Elements, Request you to please Launch and Close Elements Organizer and leave your system idle, depending on your interent connection speed - the update will be applied automatically and should fix the launch issue for PSE.

In case if the automatic update fails, Please install the update for E2022 manually from Elements Organizer.

Please refer to release notes for more details around E2022.1 Update: https://helpx.adobe.com/photoshop-elements/release-note/update.html

 

Regards,
Vipin

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    J25357100yrys
    Participant
    August 21, 2022

    I have tried this but there is no sign that Elements updated and it still crashes when trying to open organizer or other. The error message that I get is not one Adobe recognizes. This is OS 12.5.1

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    Matthew25959196b1lp
    Participant
    September 7, 2022

    Same exact OS 12.5.1 & doesn't work for me either. Beyond frustrating.

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    nikunj.m
    nikunj.m
    Legend
    December 17, 2021

    Hi,

     

    We're sorry about the trouble with Photoshop Elements 2022 on macOS Monterey. Our product team is working on this. Please check: https://community.adobe.com/t5/photoshop-elements-discussions/does-photoshop-elements-2022-work-with-macos-monterey/td-p/12545025

     

    Meanwhile, you can try the steps mentioned below & they might help.

    1. Please go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab.

    2. Then select Accessibility from the list to the left & check if Photoshop Elements is added to the list with a check mark in front of it.

    3. If Photoshop Elements is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon & navigating to the Applications folder.

    4. Also, grant permissions to Photoshop Elements under Full disk access located in the same list as Accessibility.

    5. Once done, restart the Mac & check if it helps.

     

    Regards,

    Nikunj

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    Glenn 8675309
    Glenn 8675309
    Legend
    December 18, 2021

    That link you posted is pretty much useless-   It doesn't even answer the question asked in the post "Does Photoshop Elements 2022 work with macOS Monterey"?  

    No, it does not work with macOS Monterey. It really is that simple. 

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