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Participant
May 26, 2025
Question

Photoshop Elements 2022- Login/activate loop

  • May 26, 2025
  • 1 reply
  • 166 views

I am having the same issues with trying to login and asking for my serial number and then loops back to login.

 

 

It asks to login, I login (even though I'm already logged in online). 

It then asks to activate and input my serial number even though I already activated it. 

After taking my serial number(copied from my online account page) it takes me right back to login to start the loop.

 

I am unable to use Photoshop elements 2022 at all because of this. 

I have verified that creative cloud is installed and updated. I even removed photoshop and downloaded it again from my online accounts page. 

1 reply

Greg_S.
Community Expert
Community Expert
May 27, 2025

Try disconnecting your computer completely from the internet and activate the program offline using the instructions found in this Adobe HelpX article.