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Participant
December 13, 2021
Question

Photoshop Elements 2022 shortcut launch issues

  • December 13, 2021
  • 2 replies
  • 167 views

Hi Team,

 

we are facing below issue while launching the shortcut "photo editor" from the "Adobe Photoshop Elements 2022" screen. attaching the snap which we are geting.

 

After clicking on "Sign in" geting below prompt.

after launching shortcut, every time we are geting same.

 

we are from application packaging team and need to deploy this application to the wider group and found this issue during testing.

 

Kindly assist here.

Thank you.

This topic has been closed for replies.

2 replies

Adobe Employee
December 17, 2021

Hi ,
This is a known issue faced on machines running older version of Internet Explorer (Web Browser).

Please follow the steps/solutions listed in the KB Article (https://helpx.adobe.com/photoshop-elements/kb/update-required.html).

Hope this helps resolve you issue.

 

Regards,

Divy Jain

Glenn 8675309
Legend
December 13, 2021

Sure, no problem... post  some copies of your volume liscensing agreement showing what you purchased, then you might get some help here----- upon first look your request seems a bit "sketchy" to me....