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Normal2
Participant
Nov 20, 2023 1:12 PM UTC
Question

Photoshop Elements 2023 & 2024 error 0x8007016A-cloud file provider not running

Photoshop elements fails to opoen JPEG files.  Is there a way to initiate the "cloud file"? System is Windows 11 Pro.   I've tried running Adobe Cloud bu that doesn't seem to be the answer.

See attached screen shot.

HELP!!

Joe Fleming

[Email address removed]

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    3 replies

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    Nov 20, 2023 1:52 PM UTC

    Hi , I've moved your post from the Photoshop forum to the Photoshop Elements forum where you are more likely to get help with your issue. I've also removed your email address from this public forum.

    Dave

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    Normal2Author
    Participant
    Nov 21, 2023 2:41 AM UTC

    Thanks, Dave.

     

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    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    Nov 20, 2023 1:18 PM UTC

    @Normal2 try reporting the issue on the Photoshop Elements forum, also it's not recommended to post your personal email address on an open forum

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