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Nick_Baelz
Known Participant
December 2, 2024
Answered

Photoshop Elements 2023 and Topaz PhotoAI plug-in Issues

  • December 2, 2024
  • 2 replies
  • 445 views

I have Elements 2023 and bought Topaz Photo AI this week to use as a plug-in, having been assured by Topaz it would work. However when I click on the Topaz PhotoAI option on the edit page under Automation tools I get an instant error PSE message see attached image which says Could not complete the Topaz Photo AI command because of a program error.

I did contact Topaz support who said that my graphics card only has 4gb VRAM and 6GB is needed to run it as a plug-in.

However I am able to run both editing software asstand aliens simultaneously without any problems, crashes or slow speeds, which makes me wonder why I cannot use it as a plug-in.

Anyone else had this and is there a solution?

Thanks

 

This topic has been closed for replies.
Correct answer Greg_S.

@Nick_Baelz , I just read your post a little closer.  I get the same error from the File>Automation Tools menu.  But the plug-in works under the Filter>Topaz Labs menu.

2 replies

Greg_S.
Community Expert
Greg_S.Community ExpertCorrect answer
Community Expert
December 3, 2024

@Nick_Baelz , I just read your post a little closer.  I get the same error from the File>Automation Tools menu.  But the plug-in works under the Filter>Topaz Labs menu.

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Nick_BaelzAuthor
Known Participant
December 3, 2024
Have just tried under Filter and it worked! Very many thanks

Nick
Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
December 3, 2024

All I can tell you is that the plug-in works for me.  But I have 8GB VRAM.

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