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Participant
March 4, 2024
Question

Photoshop Elements 2024 installs but does not start

  • March 4, 2024
  • 2 replies
  • 264 views

Application will not start

 

Windows 10, 64-bit

Processor AMD Athlon PRO 200GE w/ Radeon Vega Graphics 3.20 GHz
Installed RAM 16.0 GB (13.9 GB usable)

This topic has been closed for replies.

2 replies

Peru Bob
Community Expert
Community Expert
March 4, 2024

Can you open it directly from the exe file in Program Files?

Is there an error message?  If so, what, exactly, does it say?

Participant
March 5, 2024

Does not start directly from Program Files. No error message. Just the "turning wheel". Does not go beyond this, left to "run" for hours.

Downloaded/installed the most recent drivers for my processor and video.

Tried uninstalling all other Adobe applications (Acrobat and an older version of Elements), and reinstalling Elements 2024.