Photoshop Elements 2024 MacOs crashing when changing preferences

Forum|Forum|1 year ago
May 12, 2024
2 replies
141 views

Hi

The application crashes every time I try to open any the sub-menus in the preferences (for example to show rulers, etc.). I have tried to delete and re-install the application to no avail. System is Sonoma, 14.4.1.

Otherwise, the application works as intended.
Does anybody has an idea of what could be wrong?

Thanks and kind regards,

José Antonio

This topic has been closed for replies.

Jeff Arola

Community Expert

As far as i know, there is no workaround to the crashing when trying to access Preferences in pse 2024 on some Macs unless a setting can be changed another way.

For example, you mention Rulers, so if the Rulers are visible (View>Rulers) you can change the Ruler Units by right clicking on the Rulers.

Greg_S.

Community Expert

This is a known problem. Hopefully, Adobe is working on a fix. I am going to ping @Jeff Arola another Community Expert who may know if there is a workaround for you.

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