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Participant
Jan 15, 2024 8:21 AM UTC
Answered

photoshop elements 2024 on macOS High Sierra

l'aggiornamento a photoshop elements 2024 da 2018, non si installa a causa del sistema operativo che risulta obsoleto e non aggiornabile da parte di Apple (Io ho un iMac del 2011 con OS High Sierra). esiste un rimedio per ovviare a questo problema?

giulio347723449aczCorrect answer
Participant
Jan 23, 2024 7:27 AM UTC

you're welcome!


Purtroppo l'assistenza Adobe mi dice che non c'è soluzione al mio problema. Quindi ha già provveduto alla restituzione della somma pagata per l'acquisto de Photoshop elements. Tutto risolto al meglio. Grazie

9 replies

kglad
Community Expert
Community Expert
Jan 15, 2024 2:19 PM UTC

photoshop elements 2020 was the last version compatible with high sierra

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Participant
Jan 15, 2024 3:31 PM UTC
Purtroppo l’ho scoperto dopo averlo comprato. Mea culpa!
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kglad
Community Expert
Community Expert
Jan 15, 2024 3:50 PM UTC

see if tou can swap with someone else.  if you can there's an adobe process to transfer licenses legally.

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Glenn 8675309
Legend
Jan 15, 2024 12:10 PM UTC

There is only one remedy:   You need to purchase a new computer.  PSE 2024 wont run on your OS--- your OS is outdated, and your OS has been unsupported since NOV 2020. 

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jane-e
Community Expert
Community Expert
Jan 15, 2024 11:00 AM UTC

@giulio347723449acz 

 

I've moved your post from Using the Community (for questions about the forums) to the Photoshop Elements forum for you.

 

Jane

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