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Max366251443z4l
Participant
Apr 9, 2024 5:07 PM UTC
Question

Photoshop Elements 2024 stopped working

Hi,

 

Photoshop Elements 2024 suddenly stopped working after about 4 months of regular use.
I have changed nothing on my configuration, and it worked fine until some days ago on the very same computer.

 

While starting, this message appears:

 

Your application is dynamically linked with Intel(R) IPP libraries version 2021.6 (r0xbffe3c5b).
No DLL from the list below is found on the system search path:
ippcve9.dll (the most suitable for your CPU)
...
Please provide a path for at least one of them

And then:

Application popup: PhotoshopElementsEditor.exe - Application Error : The application was unable to start correctly (0xc0000142). Click OK to close the application.

 

 

Operating system is:

Windows 10 Home
Version 22H2

OS build 19045.4170

 

Tried to unistall and reinstall, choosing the "delete preferences" option, still the same error.

 

Thank you for any advice.

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5 replies

Hugh36937490h1vy
Participant
Apr 23, 2024 6:20 PM UTC

I am having this exact problem.  I have used Photoshop Elements 2024 a lot since I bought it.  Then last week I got this error message and was no loger able to use it.

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Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
Apr 9, 2024 6:07 PM UTC

You are not alone.  See this discussion.

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Max366251443z4lAuthor
Participant
Apr 12, 2024 5:08 PM UTC

Thank you Greg, I did some search on the Web but found nothing.

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angie36774865kevo
Participant
Apr 16, 2024 3:58 PM UTC

Hi I had the same thing happen to me today. I purchased it around Nov and used even last week with no issues. Yesturday I had this error and can not get the program to work. Did you find any way to fix or is it a system outage? I found the dates that you were were having it very similar to me. 

 

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