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Participant
April 9, 2024
Question

Photoshop Elements 2024 stopped working

  • April 9, 2024
  • 2 replies
  • 1576 views

Hi,

 

Photoshop Elements 2024 suddenly stopped working after about 4 months of regular use.
I have changed nothing on my configuration, and it worked fine until some days ago on the very same computer.

 

While starting, this message appears:

 

Your application is dynamically linked with Intel(R) IPP libraries version 2021.6 (r0xbffe3c5b).
No DLL from the list below is found on the system search path:
ippcve9.dll (the most suitable for your CPU)
...
Please provide a path for at least one of them

And then:

Application popup: PhotoshopElementsEditor.exe - Application Error : The application was unable to start correctly (0xc0000142). Click OK to close the application.

 

 

Operating system is:

Windows 10 Home
Version 22H2

OS build 19045.4170

 

Tried to unistall and reinstall, choosing the "delete preferences" option, still the same error.

 

Thank you for any advice.

This topic has been closed for replies.

2 replies

Participant
April 23, 2024

I am having this exact problem.  I have used Photoshop Elements 2024 a lot since I bought it.  Then last week I got this error message and was no loger able to use it.

Greg_S.
Community Expert
Community Expert
April 9, 2024

You are not alone.  See this discussion.

Participant
April 12, 2024

Thank you Greg, I did some search on the Web but found nothing.

Participant
April 16, 2024

Hi I had the same thing happen to me today. I purchased it around Nov and used even last week with no issues. Yesturday I had this error and can not get the program to work. Did you find any way to fix or is it a system outage? I found the dates that you were were having it very similar to me.