Photoshop Elements 2025 Can't install update (Mac Sequoia)

Forum|Forum|9 months ago
May 7, 2025
3 replies
504 views

First I searched, only to find most recent on this topic was 2020, so I must ask here. I recently upgraded to the 2025 edition, and it said I had an update. But when I click on install now, I get "There is no application set to open the URL auphd://update? sapCode=PSE&baseVersion=25.0&platform=osx10-64&skipUpdateInfo=true."

I use Firefox, but under choose application that was greyed out. After enabling show all apps, I chose Firefox, but only two search results, from 2020 and 2023, and no update option. So I chose connect to app store, the result being "Cannot Connect to App Store".

I don't understand why (1) I have to log into Adobe every time I oppen PE2025, and (2) why it can't update application from within the PE app, like almost every program I have used.

How do I install the upgrade? And can I not log into Adobe just to use PE? It was a one time purchase, not a subscription, so I don't think Adobe needs to know when I use the program.

How to

Greg_S.

Community Expert

Try uninstalling the program and downloading from the link in your Adobe account products page. It will contain the latest version.

Greg_S.

Community Expert

Did you buy from the Apple Store? If so, there may not be any update yet. Purchases from Adobe and the Apple Store have some differences.

If you purchased from Adobe, the default is set to update automatically. So what version do you actually have? Go to Help>About Photoshop Elements . . The splash screen for the current version should show the following: