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Fast_Javelin
Participant
January 23, 2025
Question

Photoshop Elements 2025 crashes when opening DNG

  • January 23, 2025
  • 2 replies
  • 226 views

L.S.
I just started using a new Macbook running MacOS Sequoia 15.2.
I downloaded Photoshop Elements 2025 for trial.
I also installed Camera Raw, required to read DNG files.
But each time I try to open a DNG file, Photoshop Elements crashes.
The crash occurs no matter if I double-click the DNG in Finder or open it via File|Open in Camera Raw.
When I try via File|Open in Camera Raw, the preview pane correctly shows the image.
My DNG pictures are created by a 2020 Pentax K-70 camera.
On my old Macbook I can open them without any issue with Photoshop Elements 10.
Can anybody tell me what's wrong?
Thanks in advance.

Geert.

 

2 replies

Jeff Arola
Community Expert
Community Expert
January 23, 2025

Are you able to open any of the DNG files in Preview?

Fast_Javelin
Participant
January 23, 2025

Hi Jeff,

Yes, I can open the DNG files in Preview without problem.

 

Geert.

 
Greg_S.
Community Expert
Community Expert
January 23, 2025

I know nothing about Macs, but have you rebooted since downloading Camera Raw?

Fast_Javelin
Participant
January 23, 2025

Hi Greg,
Yes I rebooted after downloading Camera Raw.
The first thing one tries when things go wrong.
But the issue remained.

Geert.